Order Issues
Help, I Forgot to Add the Free Lollies to My First Order!
If you missed adding free lollies with your first order, don’t worry – you can use it on your second order. The code will still work!. We cannot add it after your order is processed. Sorry!. Get your free lollies here: https://happytummies.com.au/pro
Help, I Forgot to Apply a Coupon Code to My Order!
Once an order has been placed, we’re unable to apply a coupon code retroactively.
Help, I Used the Wrong Address On My Order!
Please go to your order confirmation email and hit the blue button 'View your order'. From here you have one hour to change your address. If it's past the 1 hour window where edits can be made please contact us immediately!. Addresses can only be cha
Help, I Ordered the Wrong Thing or Forgot Something!
Orders can be changed to before they are processed. You have one hour from when your order is placed in which you can make changes. After this time it's not possible - thanks for your understanding. To make an edit to your order, please go to your or
What Should I Do If My Order is Damaged Upon Arrival?
At Happy Tummies, we do everything we can to pack your order carefully to ensure it arrives safely. However, due to the fragile nature of some of our items, minor breakages may occur in transit. We never ship items in damaged packaging or that are br
What Do I Do if I Receive the Wrong Product In My Order?
We’re sorry to hear this!. We scan items every order before it's packed and our warehouse and track stock levels closely. This helps us maintain accuracy and means we’ll be able to see if something wasn’t sent when we do a stock count. If you believe
My Order Hasn't Arrived Yet?
When an order is dispatched, we email a tracking number to you. If you can't find the email please check your spam folder. Please email us at [email protected] for any issues. You may also go direct and open an enquiry with Australia Po
What If My Package Gets Lost During Transit?
At Happy Tummies, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any r
How Do I Cancel My Order?
Orders can be cancelled to before they are processed. Please go to your order confirmation email and hit the blue button 'View your order'. You have one hour from when your order is placed to cancel. After this time it's not possible - thanks for you